Four Steps to A Smoother Customer Journey

To create a better customer journey, you must first understand its importance. The stark reality is that two thirds of customers are less likely to shop in a retail environment if they have problems with their shopping experience. With the high street still hugely competitive, that is one figure that should be taken seriously. However, the good news is that there are four simple steps to help you when it comes to assisting your customers more effectively.

Top 5 Reasons To Know What’s Happening In Your Store

It can be easy to lose sight as to why in store analytics are so important to your store decision making. We list the Top 5 reasons to know what’s happening in your store.. 當我們在做店面相關決策的時候,店內分析(In-Store Analytics)的重要性總是很容易被忽略。益普索列出五點理由讓你知道,為什麼了解店內分析,以及了解來店家拜訪的顧客行為是如此重要。

Musings on Marketing to “the Grey Economy”

Ipsos found out the high ground in the swelling tide of the “grey economy”. While the specific learnings are not necessarily applicable across differing industries, a golden rule has emerged that harkens back to Renard’s immortal quote: “It’s not how old you are, it’s how you are old.”

Musings on Marketing to the Grey Economy

Taiwan’s population aging index gas reached 95%. Elderly people have higher consumption power than younger people. After a bunch of researches, we generalized a golden principle: tell them how they can live as if they were still young.

Travelers plan to take more international leisure trips in 2015

Ipsos MORI have conducted TripAdvisor’s latest TripBarometer1 study on the Global Travel Economy which reveals worldwide travel trends at country, region and global levels. The survey highlights year-on-year changes in consumer spending plans and trip planning.

Survey on Consumption View and Financial Management of the Young Generation

As the average age of consumer groups gets younger, the post-80s generation has long been the largest component.

China: Survey on Consumption during the Spring Festival of 2015

As the Year of the Goat approaches, so does the first “Golden Week” of consumption for 2015.

How Consumers Consume Concepts?

Ipsos InnoQuest leveraged eye tracking to understand how consumers read concepts and discuss the implications for when the marketer write product concepts. 易普索InnoQuest透過眼球追蹤(eye tracking)的方式帶您深入瞭解消費者閱讀產品概念的歷程,從中點出消費者與行銷人員對產品概念的閱讀差距。

Kids&Family II: Analysis on the Consumption Features of the Kids

With more social development in China, the kids are having more and more power in the society. More and more parents are also willing to let their kids make their own decisions on their allowances.

Analysis on Characteristics of O2O Consumption in Tier-1 & 2 Cities

Due to the popularization of the internet, the O2O consumption pattern and the growing number of application scenarios have been significantly increasing.