Our Enterprise Feedback Management Solution (EFM) is a comprehensive and proven approach to measuring, modeling and managing customer experiences one by one, aggregated over massive global enterprises, and across time.
What trends are impacting retail in emerging markets today? As part of its regular lunch roundtable series, Ipsos will be looking at trends and past studies on the retail landscape in emerging markets with a special focus on Vietnam.
Time-starved customers are less and less willing to provide feedback in traditional ways. Venture capitalists are funding specialist software companies with hundreds of millions of dollars to address company and customer needs alike under the name of enterprise feedback management, or EFM.
You are cordially invited at the launch of the 17th PAX survey. The one and only survey of Asia’s affluent population.
While all great products start with great ideas, the contrary is often untrue. The key is using better information to make better decisions. But which options will give you the best return? How can customer insights help your organization respond faster and more relevantly to evolving customer expectations?
At Ipsos ASI, we’re using mobile research to understand real-time reaction to advertising and brand experiences. Join this client seminar to find out how we’re helping our clients to optimize brand touch-points by measuring ‘in the moment’ reactions using our new smartphone app.
In this breakfast briefing from Ipsos Business Consulting our speakers will consider the opportunities in five key sectors within the CLMV countries and which ones might present the most compelling business case for investors.
How do Hong Kong employees feel about their workplace? Are they loyal? Are they motivated? How do they compare to employees in the region?
Employee research expert JB Aloy will present exclusive data from Ipsos’ reference study among employees worldwide. Best research practices will be shared with the audience in this interactive 60 minute session.
Contact Centres are one of the most important and heavily used customer touchpoints within many organisations. They do however, often have a negative reputation and are often thought to have some serious issues attached to them.