The market research industry faces new challenges as a result of technological and social change. What, in your opinion, are the main trends – risks and opportunities – in the market research industry? What direction is it going in – keyword: Market research in 2020?….Read More
Archives for January 2014
The Culture of Service Appreciation in Hong Kong Survey Report 2013 provides an analysis of key trends of service appreciation in the Customer Services sector in Hong Kong, surveying over 1,000 customers and employees from the customer services sector.