Contact Centres are one of the most important and heavily used customer touchpoints within many organisations. They do however, often have a negative reputation and are often thought to have some serious issues attached to them.
Archives for January 2013
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Ipsos InnoQuest asked consumers from 26 countries which foods they were most interested in eating at home, given a choice of unique food options – including artisanal foods, retro foods, and restaurant brands, among others.